FAQs

Yes. If you buy a ring from me, I want to ensure it fits you perfectly.

I offer a small size adjustment free of charge within the first month of purchase – All I ask is for you to cover the return postage charge. Contact me via this Contact form within one month of purchase to request a resizing. nAny resizing after this will be chargeable.

You have 28 days from the date you receive your order for a full refund. Please return your order in its original packaging and make sure that the condition of the item is unworn. I do not offer exchanges. 

Ear jewellery and body jewellery are also exempt due to hygiene reasons.

Exempt from refunds are:

• Gold Orders
• Custom Orders
• International Orders
• Bespoke commissions 
• Any jewellery altered to a customer request.

If you have any further questions please contact me enquiries@parabellumldn.com

No. Unfortunately I do not offer exchanges.

We’ve provided a guide for you to follow. You can find it on our Ring Sizing Guide page you guide. 

Hand wash, perfumes, chlorine, detergents, and oils can sometimes cause tarnishing or damage to the surface finish of your jewellery. Apply scents or cosmetics before you put on any jewellery to avoid this. It is sensible not to wear jewellery whilst swimming, bathing, showering, doing household tasks or whilst exercising. Store your jewellery separately so it doesn’t rub and scratch against each other.

Silver
Over time silver can tarnish if not properly cared for, you may notice a slight change in colour and brightness. Most of the time this can be rectified with a good quality silver polishing cloth.

Gold
Although gold is more hard wearing than silver, I still recommend following the steps above to ensure you get the most out of our piece. Gold polishing cloths are also available to help bring your jewellery back to life.

Black Rhodium Plated (Sterling Silver) Plating
This is a semi-permanent finish and overtime can slowly fade revealing the silver metal beneath. Please take extra care with your black rhodium jewellery and DO NOT use any polishing cloths as these are lightly abrasive. Longevity cannot be guaranteed as this is the responsibility of the customer.

All prices are inclusive of VAT