ParabellumLDN ltd
Website handcrafted with love by V20 //Creative
Shipping
As all my jewellery is hand made to order, please allow up to 6 weeks for the production of your item/s and additional time to post your item/s to you.
Please note, due to demand collaboration pieces require a longer turn around time from our standard 6 weeks. Allow 12 weeks for completion, this can also include some custom pieces.
I send all items securely via Royal Mail to ensure your order arrives promptly and safely. Once your order has been dispatched, Royal Mail will notify you by email with your tracking number.
UK: Next Day (once the order is complete and dispatched) via Royal Mail Special Delivery. Free delivery for orders over £300. £8 delivery fee for orders under £300.
International: 5-10 Business Days (once the order is complete and dispatched) Royal Mail International Tracked and Signed. £30 delivery fee applies to all international orders.
Unfortunately, international orders are subject to customs checks which can cause delays on some occasions. This is entirely out of my control and I apologise if such a delay affects the delivery of your order.
PLEASE NOTE: Duties and taxes for international shipments are not included in your shipping costs. Items purchased outside of the EU will receive a customs fee, calculated by your local customs authority.
Refund Policy
You have 28 days from the date you place your order for a full refund. If you have received your order within 28 days, you must return your order in the original packaging and in the same condition it was delivered in. The return postage costs are payable by the customer. I do not offer exchanges.
Ear jewellery and body jewellery are also exempt due to hygiene reasons.
Exempt from refunds are:
If you have any further questions, please contact me at enquiries@parabellumldn.com
Sizing and Resizing
I use the UK ring sizes which are represented by letters. If you have an international ring size (represented by numbers) you can use this conversion chart below:
If you have a ring that needs a size adjustment, please send an email to enquiries@parabellumldn.com with your order details and request. I will confirm the cost and provide a link to complete the payment. All return shipping costs for resizing are covered in the prices below.
The prices are as follows:
Please note: I ask customers to kindly check on the website if the ring you have purchased can be made in the size you require, as restrictions for certain designs may apply.
Jewellery Care
Hand wash, perfumes, chlorine, detergents, and oils can sometimes cause tarnishing or damage to the surface finish of your jewellery. Apply scents or cosmetics before you put on any jewellery to avoid this. It is sensible not to wear jewellery whilst swimming, bathing, showering, doing household tasks or whilst exercising. Store your jewellery separately so it doesn’t rub and scratch against each other.
Silver
Over time silver can tarnish if not probably cared for, you may notice a slight change in colour and brightness. Most of the time this can be rectified with a good quality silver polishing cloth.
Gold
Although gold is more hard wearing than silver, I still recommend following the steps above to ensure you get the most out of our piece. Gold polishing cloths are also available to help bring your jewellery back to life.
Black Rhodium Plated (Sterling Silver) Plating
This is a semi-permanent finish and overtime can slowly fade revealing the silver metal beneath. Please take extra care with your black rhodium jewellery and DO NOT use any polishing cloths as these are lightly abrasive. Longevity cannot be guaranteed as this is the responsibility of the customer.
Website handcrafted with love by V20 //Creative